By accessing or purchasing from this website (the “Store”), you agree to the following terms. Please read them carefully.
1. General
The Store is operated by Whisker & Nook (“we”, “us”, “our”). We reserve the right to update these terms at any time; changes take effect when posted on this page.
2. Products and pricing
All prices are in Australian dollars (AUD) and include GST where applicable. We make every effort to display product details and images accurately, but colours may vary slightly between screens and products may differ marginally from images. We reserve the right to correct pricing errors and to limit quantities.
3. Orders
An order is accepted when we send your order confirmation email. We may cancel or refuse an order at our discretion, including where a product is unavailable or a pricing error has occurred, in which case you will receive a full refund.
4. Shipping and returns
Shipping and returns are governed by our Shipping Policy and Refund & Returns Policy, which form part of these terms.
5. Product use and safety
Products should be used in accordance with the instructions provided. Electrical products must be used with compatible power supplies. Automatic litter boxes are recommended for cats over 1.5 kg and older than six months. Always supervise the introduction of new products to your pet.
6. Intellectual property
All content on this Store, including text, images and branding, is owned by or licensed to Whisker & Nook and may not be reproduced without our written permission.
7. Limitation of liability
To the extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of this Store or our products. Nothing in these terms excludes rights you have under the Australian Consumer Law.
8. Governing law
These terms are governed by the laws of New South Wales, Australia.
9. Contact
Questions about these terms can be sent to us via the Contact page.